Ark Infotech LLC on NASA SEWP VI
Ark Infotech LLC holds Category B and Category C contracts under NASA SEWP VI, a multiple-award Government-Wide Acquisition Contract available to all federal agencies and their approved contractors.
Our SEWP VI contracts
Category B
80TECH26D0670Enterprise-Wide ITC/AV Service Solutions
Category C
80TECH26D1695Mission-Based ITC/AV Service Solutions
| Contract holder | Ark Infotech LLC |
|---|---|
| Contract type | Government-Wide Acquisition Contract (GWAC), multiple award |
| Categories awarded | Category B and Category C |
| Period of performance | November 2026 – October 2036 |
| SEWP surcharge | 0.34% |
| Unique Entity ID (UEI) | RAAMTZXLWQB9 |
| CAGE code | 6ZX55 |
| SEWP contract holder information | Ark Infotech LLC on the SEWP VI contract holder directory |
Ark Infotech LLC does not hold a Category A (ITC/AV Solutions) contract under SEWP VI. Requirements for standalone hardware and software products should be directed to a Category A contract holder.
About NASA SEWP VI
The NASA SEWP (Solutions for Enterprise-Wide Procurement), pronounced “soup,” provides the latest Information Technology, Communication, and Audio-Visual (ITC/AV) solutions and services for all federal agencies and their approved contractors. Created in 1993, SEWP I was the first Government-Wide Acquisition Contract (GWAC) in the federal acquisition space. Originally the contract vehicle provided only technology products for NASA and all other agencies. SEWP has continually evolved over the past 30 years, expanding its scope to meet the requests of its customers. The SEWP vehicle represents acquisition innovation within the federal government. The program is self-funded through usage fees (0.34%) and provides all federal agencies with acquisition support, supporting more than 50,000 orders a year.
Fair opportunity and requests for quotes
NASA SEWP VI is a multiple-award Government-Wide Acquisition Contract. Ark Infotech LLC is one of several contract holders awarded under Category B and Category C.
Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.
The Contractor shall not market, quote, or otherwise offer for sale any IT solutions not listed under this contract until the said solutions are included in the SEWP database of record and available to all government end users.
If the Government issues a Request for Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if: (1) all such items are clearly marked as not yet available on their SEWP contract; and (2) the Contractor submits a technology refreshment request to add those products to their contract.
If the Government issues a Request for Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their contract, and the price of each item shall be no greater than the price in Attachment F, SEWP database of record, at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the formal RFQ, the Contractor must respond with a No Bid. Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.
When submitting a quote to a government end user, the Contractor must clearly state the length of time the quote is valid. The Contractor shall honor any order submitted within the stated time period of a quote. When responding to an RFI or RFQ issued from the NASA SEWP RFQ online quoting system, the Contractor must respond as outlined in Attachment C, Contract Holder User Manual (CHUM).
Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs and RFIs, for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies that are not SEWP Contract Holders with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ online quoting system.
Contact Ark Infotech about SEWP VI
To request a quote, issue an RFQ or Market Research Request through the NASA SEWP online quoting system at www.sewp.nasa.gov and include Ark Infotech LLC, or contact our SEWP team directly. Use the same contacts for questions about an order in progress, post-delivery issues, installation, warranty and extended warranty, technical support, or software support. Support terms for any given order are governed by the contract and the terms of that order, and our SEWP team will confirm coverage on request.
Ark Infotech SEWP VI contacts
- SEWP Program Manager, quotes and order issues Raj Natarajan nasasewp@arkinfotech.com 301-200-7997
- SEWP Deputy Program Manager, technical and post-delivery support Karthick Muralidharan nasasewp@arkinfotech.com 301-200-7997
- Invoicing and accounts payable Ark accounts payable ap@arkinfotech.com 301-200-7997
If an order is delayed, incorrect, or otherwise not proceeding as expected, write to nasasewp@arkinfotech.com with the SEWP Delivery Order number and a description of the issue. Unresolved issues escalate to the Deputy Program Manager and then to the Program Manager, who holds final responsibility for resolution of any order issue under Ark’s SEWP VI contracts. Customers may also contact the NASA SEWP Program Management Office at any point.
Ark Infotech SEWP VI ordering guide
The ordering guide covers
- SEWP overview
- Fair opportunity
- Contact information
- What is in scope for SEWP VI
- Ordering process
Related resources
How to contact SEWP
SEWP PMO hours: Monday to Friday, 7:30 a.m. to 6:00 p.m. Eastern
Customer help desk: (301) 286-1478
Email: help@sewp.nasa.gov
Website: www.sewp.nasa.gov